Privacy, Terms, and Data Information
This section contains the main legal and privacy information for NutriL+, including how the service is operated and how personal information may be handled.
Privacy Policy
NutriL+ is operated by Higher Peaks EOOD ("we", "us", or "our"). This Privacy Policy explains how information is collected, used, stored, and handled when people use the NutriL+ website, account tools, and connected app experience.
1. Information We May Collect
Account information
When you create or use an account, we may process information such as your name, email address, sign-in state, and basic profile details needed to operate your NutriL+ account.
Nutrition and profile information
When you use NutriL+, you may choose to provide meal logs, goals, dietary preferences, measurements, and related wellness or nutrition information.
Usage and support information
We may also process device, session, diagnostic, and support-request information needed to run the product, investigate issues, and respond to user requests.
2. How We Use Information
- To create and maintain your NutriL+ account.
- To power meal logging, nutrition tracking, and related product features.
- To personalize suggestions, goals, and assistant experiences inside the product.
- To operate, monitor, secure, and improve the service.
- To respond to support, privacy, and legal requests.
3. Legal Bases
Where applicable under GDPR or similar privacy laws, we generally rely on a combination of contract performance, legitimate interests, user instructions, and consent depending on the feature and the type of information involved.
4. Service Providers and Infrastructure
NutriL+ works with trusted providers that help us run the product, deliver messages, store information, and support the features people use.
5. User Controls
You may use the website account page to sign in, manage your account, and contact us regarding account or privacy-related matters.
6. Retention
We keep information for as long as reasonably necessary to operate NutriL+, meet user requests, protect the service, and comply with legal obligations. Exact retention periods may vary depending on account status, backups, and the type of data involved.
7. Security
We take reasonable care to protect the information handled through NutriL+. No online system can promise absolute security, so users should also protect their credentials and devices.
8. Your Rights
Depending on the law that applies to you, you may have rights to access, correct, delete, restrict, object to, or request portability of certain personal information.
9. Contact
Privacy requests for NutriL+ can be sent to info@higher-peaks.com. The operating entity is Higher Peaks EOOD.
Terms of Use
These Terms of Use govern access to NutriL+, including the public website, the account management experience, and the connected app features provided by Higher Peaks EOOD.
1. Using NutriL+
You agree to use NutriL+ lawfully, provide accurate account information, and avoid attempts to misuse, disrupt, reverse engineer, or gain unauthorized access to the product or other users' data.
2. Accounts
You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs through your account unless the law says otherwise.
3. Product Availability
We may update, improve, change, limit, or remove features over time as NutriL+ evolves. Availability may vary by platform, region, and stage of release.
4. Nutrition Guidance Disclaimer
NutriL+ is designed to support food logging and nutrition awareness. Unless explicitly stated otherwise, product outputs are informational and should not be treated as medical diagnosis, treatment, or professional medical advice.
5. Acceptable Use
- Do not use NutriL+ for unlawful activity.
- Do not interfere with service stability or security.
- Do not impersonate another person or misrepresent account ownership.
- Do not attempt to extract, copy, or scrape protected product data without authorization.
6. Intellectual Property
The NutriL+ product, website, branding, software, and related materials remain the property of Higher Peaks EOOD or its licensors except where user-owned content or legally required rights apply.
7. Suspension or Termination
We may suspend or limit access where reasonably necessary to protect the product, other users, legal compliance, or service integrity. You may also stop using NutriL+ at any time.
8. Liability
To the extent permitted by law, NutriL+ is provided without guarantees of uninterrupted or error-free operation. Liability limitations and exclusions apply only to the extent permitted under applicable law.
9. Governing Law
These terms are governed by applicable Bulgarian and European Union law unless a different mandatory consumer protection rule applies to you.
10. Contact
Questions about these terms can be sent to legal@higherpeaks.io.
Your Data
This section provides a general overview of the personal information that may be associated with your use of NutriL+ and the reasons it may be processed.
1. Main Data Categories
- Identity and account data: name, email, user identifier, and authentication-related details.
- Profile and preference data: goals, assistant settings, activity level, and nutrition-related preferences.
- Meal and log data: entries created through barcode scans, image analysis, manual logging, and related nutrition records.
- Support and operational data: support requests, service diagnostics, and information needed to keep the product working.
2. Why This Data Is Processed
NutriL+ may process this information to operate user accounts, provide product features, support user goals and preferences, maintain service continuity, and respond to support or privacy-related requests.
3. Your Choices
You may contact us with privacy-related questions, manage your account through the website, or discontinue use of NutriL+ at any time.
4. Third-Party Services
NutriL+ may use third-party providers to support hosting, messaging, analytics, and other service-related functions where necessary.